Stakeholder interview - Food for thought

• Tell me more about the last time you did X

• How often do you do it?

• Describe step by step

• What step is the most time consuming? Why? (How long does it take)

• If you could take out one step what would you pick

• If you had a magic wand, what would you improve

• Have you looked at alternative solutions?

• what do you wish you could do that you can't currently do

• Have you ever tried to improve it?

• Can you give me an example

• why? why? why? why? why?

• What does success look like

• Other contacts worth talking to

• Any documents worth sharing

Resources